duste
03-05-2012, 10:30 AM
Junior PC Support/ Helpdesk Officer
Company: Transfield Worley
Location: Perth
Position Description
Transfield Worley is developing a new projects team for the effective systems separation from our current parent companies information services. As an addition to this team, we are currently seeking a Junior PC Support/Helpdesk Operator to join our busy Business Systems team. Reporting to the Business Systems Administrator, your duties will include but are not limited to the following:
Answering support calls, logging and assigning tasks
Providing computer equipment for new starters
Managing stock of spare equipment and liaising with vendors to effect warranty repairs
Assisting and advising clients in the use of IT equipment & software
Assisting in the preparation & maintenance of user guides, documentation, procedure and policies in relation to the helpdesk activities
Ensure software copyright is not breached
Support end user environment consisting of: Windows XP, Windows 7, Active Directory, MS Office and 3rd party engineering solutions.
Being an active member in creating and maintaining a culture of HSE leadership that genuinely values no harm to the environment and values our peoples safety, health and well-being.
To be considered for this position you will possess the following skills and attributes:
Strong customer service approach
IT related certification/or working towards this
Ability to demonstrate advanced skills in MS Office
Sound experience in using MS Project, Visio & Adobe
Excellent ability to build relationships with internal and external stakeholders
To summarise, we are currently on Woodside's network and will be gradually transferring to our own network, so you'll be part of a relatively new team. Should be a good challenge for those looking for it.
If you're keen, shoot your resume and/or cover letter to noonanh@transfield-worley.com.au
- Hayden
Company: Transfield Worley
Location: Perth
Position Description
Transfield Worley is developing a new projects team for the effective systems separation from our current parent companies information services. As an addition to this team, we are currently seeking a Junior PC Support/Helpdesk Operator to join our busy Business Systems team. Reporting to the Business Systems Administrator, your duties will include but are not limited to the following:
Answering support calls, logging and assigning tasks
Providing computer equipment for new starters
Managing stock of spare equipment and liaising with vendors to effect warranty repairs
Assisting and advising clients in the use of IT equipment & software
Assisting in the preparation & maintenance of user guides, documentation, procedure and policies in relation to the helpdesk activities
Ensure software copyright is not breached
Support end user environment consisting of: Windows XP, Windows 7, Active Directory, MS Office and 3rd party engineering solutions.
Being an active member in creating and maintaining a culture of HSE leadership that genuinely values no harm to the environment and values our peoples safety, health and well-being.
To be considered for this position you will possess the following skills and attributes:
Strong customer service approach
IT related certification/or working towards this
Ability to demonstrate advanced skills in MS Office
Sound experience in using MS Project, Visio & Adobe
Excellent ability to build relationships with internal and external stakeholders
To summarise, we are currently on Woodside's network and will be gradually transferring to our own network, so you'll be part of a relatively new team. Should be a good challenge for those looking for it.
If you're keen, shoot your resume and/or cover letter to noonanh@transfield-worley.com.au
- Hayden