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View Full Version : Broadband issues ... I.T Help



ben351
01-10-2010, 07:22 AM
Guys,

my internet started playing up at home the other day ... all the lights on my modem are green except my Internet light which is red ...

obviously i cant connect up to the net now ... and the wireless is fucked also ... when its on and my iPhone connects to it it doesnt load webpages on my phone either ... have checked the cords ... reset the modem ... now im outtah ideas :(

HELP ... orsm.net updates today an ill need to whack it over the weekend !!

180SXTCY
01-10-2010, 07:25 AM
I've had this before, and i called up the ISP and they said it could be due to repairs/upgrades at the local exchange.

Another thing they tried was to 'reset' the connection at their end.

Maybe give your ISP a call and see if there is any maintenance or something like that going on.

Soul
01-10-2010, 07:25 AM
Turn it off for ~30 secs and then turn it back on so the line resyncs. If all still green except the net then your line is working fine, just not authenticating with the ISP --> ring ISP.

s-tranzor
01-10-2010, 07:26 AM
can you still network through the wireless between your own devices? Might be an ISP issue. If you can get into your router control panel and check the connection status to your ADSL it might let ya know whats goin on.

Netgear router is it?

cplagz
01-10-2010, 07:27 AM
No major faults on iiNet that I can see.

Power cycle modem - power off for 10 minutes. Is the line getting linesync? Have you paid your bill lol ?

Scaf
01-10-2010, 07:44 AM
I have the exact same issue, I am with iinet.
I have full lights on the modem and the computer says it is connected but the acctual explored won't load, it says cannot connect.

mitchy
01-10-2010, 07:53 AM
ours had a sad last night until about 8pm-ish with iinet, i'm guessing they are playing with shit

yeahlow34
01-10-2010, 08:02 AM
ours had a sad last night until about 8pm-ish with iinet, i'm guessing they are playing with shit

Looking up wedding dress sites?

mitchy
01-10-2010, 08:11 AM
gay porn.

ben351
01-10-2010, 08:21 AM
I have the exact same issue, I am with iinet.
I have full lights on the modem and the computer says it is connected but the acctual explored won't load, it says cannot connect.

yeah i have all lights except for the Internet light thats red :(

ill call them tonight ... dogs

yeahlow34
01-10-2010, 08:22 AM
yeah i have all lights except for the Internet light thats red :(

ill call them tonight ... dogs

I hope it's an expensive fix.

Milhouse
01-10-2010, 08:26 AM
Ben, have you got your wireless on ? Did you change the default password for the modem ?

Maybe that dardy sing next door hacked into your wireless and changed your settings :D

ben351
01-10-2010, 08:31 AM
No major faults on iiNet that I can see.

Power cycle modem - power off for 10 minutes. Is the line getting linesync? Have you paid your bill lol ?

Its direct debit Marc !

Milhouse - yeah i changed my password ... i doubt anyone in my street is smart enough to hack the settings lol

Milhouse
01-10-2010, 08:32 AM
Just get the password to your mates wireless, park outside his house with your laptop.

problem solved.

cplagz
01-10-2010, 08:34 AM
nah its all protected Owain. WPA or WPA2 I cant remember which.

iiNet were fiddling with their interstate link last night and some Broadband 1 customers on certain exchanges were effected by other outages.

Milhouse
01-10-2010, 08:35 AM
Yeah i know marc, i sat on the phone for an hour with ben trying to get it working haha :D

Come to think of it, i remember the passwords hahaha

KyeBidz
01-10-2010, 08:48 AM
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