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View Full Version : Advice about tyreshops and refunds



Halle Terry
24-04-2009, 10:05 PM
Around late January this year I purchased some wheels for my car, they had tyres on them and so I went to a tyre shop and go them fitted and aligned.

Now the tyres on the front have a bit of stretch (not much) but are second hand (still relativly good tread)

Today I noticed that they have some seriously ugly camber wear.

Now Ive still go the receipt and I would of honestly done less then 5000km since I had them aligned by the tyreshop.

now my question is; what is the best way to approach the tyreshop for doing a bad alignment to my car? ideally with me seeing new tyres on the front fitted/some sort of reimbursement on my behalf

Thanks in advance for the advice

Terry

kurbn
24-04-2009, 10:11 PM
I suppose it comes down to how good are your suspension bushes, how low is the car, is there camber adjustment on a jx100 on the front? (i presume thats what you have) I would imagine just toe adjustment only.. do you have a readout of the camber reading from the alignment?

however 5000km's on front tyres with bad camber wear tells me you must be at least 2 deg negative on the front. If its anything to do with the car dropped on its ass or upper bushes fucked I cant really see a tyre shop coughing up but the camber should of been checked and alarm bells should of been blown at fitment.

if the tyres are stretched to the max on the front thats not going to help, as the suspension goes up its going to put loading on the inside of the tyre

Halle Terry
24-04-2009, 10:18 PM
Ive got the sheet here,

Adjusted camber,toe, castor front and rear

cbf writing all the data out, but its been roughly 2 and a half months and 5000km, and tyres are fecked

Where do I stand?

BP-13B
24-04-2009, 10:18 PM
Well you really have no leg to stand on as a tyre store will just say you have hit a kerb/pothole etc and thrown the alignment out. Its the oldest excuse in the book when it comes to explaining bad tyre wear.

Did you get a printout of the before and after alignment specs?
Your only hope would be if that printout shows they did not align the car properly in the first place or if there are no records and they cannot produce a copy for you know then there is a good chance they never actually did one.

Most wheel aligners are just deadbeat tyrefitters who have slightly more aptitude than the other tyre fitters in the shop.
Many times if a car drives straight on the test drive it is not even aligned.
Not all shops and aligners are this bad but there is plenty of them.

kurbn
24-04-2009, 10:19 PM
what was the camber? as I said does it even have camber adjustment or even caster!

I have seen many alignments suggesting front camber adjustment was done when there is no adjustment for it.

EDIT: i just realised you had secondhand tyres fitted.. pretty much no leg to stand on if thats the case, "its a s/h tyre mate" still interested in the camber reading

Halle Terry
24-04-2009, 10:23 PM
ok just realised you edited your post:

front camber is at 1.17 on the left and 1.13 on the right,

cars got preety acceptable ride height, no guard rubbing what so ever

edit: caster is 0.00 on front left and right, toe is 1.2mm left and right


yes they are castor/camber/toe adjustable stock

Halle Terry
24-04-2009, 10:27 PM
Ive got the receipt, states odo and date of the work done

kurbn
24-04-2009, 10:27 PM
yeh well to me that doesnt really ring any alarm bells , its just over one and quarter degree negative.. what size tyre for what size rim? how was the inside when it was fitted

I would explain the situation you have, get the thing back on the alignment machine and check those readings incase they have changed. Being s/h I really dont like your odds.. Depends where you took it i guess to how good they value there service

Halle Terry
24-04-2009, 10:33 PM
its a 18x9 with a 225/40/18

wear was preety even all round, wasnt perfect but was preety acceptable

kurbn
24-04-2009, 10:39 PM
yeh is a lil stretchy not BAD tho, im not sure on what the recomended specs are for that car but those readings to me dont strike me as "OH OH" who knows what those figures are when the car is in motion, bushes, ball joints ect all play a part unless they are new you may have to wear it :(

Denver
24-04-2009, 10:43 PM
you got no chance..

basically, they'll tell you to go away, and given its been 5000km on second hand tyres, you don't have any grounds for argument, while the camer isn't excessive, its probbably still enough, just how worn are they, down the the belt, or is there still visible tread, but its low?

Blueraven
25-04-2009, 06:30 AM
5000kms? secondhand tyres?

You have zero chance, even from a shop that is reasonable and trying to help. 5000kms on already worn tyres that are stretched (and therefore manufacture of the tyre not suited for it) and I am willing to be you dont drive miss daisy.

Seriously, think about it.

SircatmaN
25-04-2009, 01:39 PM
What brand tyres?

6spdtt
25-04-2009, 01:54 PM
they'll laugh at you.
tyres aren't designed to be stretched, you wanna have the look, you pay the price

Wezz
26-04-2009, 08:05 AM
they'll laugh at you.
tyres aren't designed to be stretched, you wanna have the look, you pay the price

stretching tyres doesn't mean you'll wear them down any quicker ...

morgazmatron
26-04-2009, 09:03 AM
Camber rules



http://i123.photobucket.com/albums/o312/slideeight6/2227647232_10806c5fb5_o.jpg
http://img.photobucket.com/albums/v354/acalltomartyrsx/race%20type%20yanky/imgd884dce25stdog.jpg
http://img.photobucket.com/albums/v354/acalltomartyrsx/vip/bacchi02.jpg

6spdtt
26-04-2009, 09:05 AM
tyres are designed to have a "footprint" on the road (from the inner side tread to the outer side tread).
when the sidewalls are pulled apart further than the tread, the footprint can no longer sit as it is truely designed to (although this can be negligable) but combine this with the edges of the footprint sitting inside of the width of the rim, your definately not going to help the situation at all.
this is generally why companies have the reccomendations they do.

kurbn
26-04-2009, 09:15 AM
stretching tyres doesn't mean you'll wear them down any quicker ...

it sure will, under suspension squat your driving on the outside edge of the tyre